Video Tips & Tools
The Five-S Model of Customer Experience: Survey
Aug 04, 2019
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Welcome back to another episode of “Your...
The Five-S Model of Customer Experience: Serve
Jul 17, 2019
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What does it mean to serve our clients?
It...
What Special Services Do You Offer Clients?
Jun 27, 2019
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As you may have heard, The Wolek Group has...
The First “S” in the Five-S Model of Customer Experience is Set
Jun 13, 2019
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What kind of experience do you give your...
The Six Personal Perspectives to Live By in Your Life & Business
Jun 02, 2019
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Are you familiar with the quote, “You...
A Few Unique Ways to Add More Mets to Your Database
May 16, 2019
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I recently had a friend who reached out to me...
Why You’re Never Really Out of Production
Apr 29, 2019
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Today I just wanted to chime in real quick...
Be a Fiduciary Agent—Not a Functionary One
Apr 23, 2019
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Many years ago, when I first read “The...
What’s in Our Listing Presentation "Swag Bag"?
Apr 07, 2019
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While on my way to a listing appointment, I...
What Quarterly Calls Do We Make to Our Database?
Mar 25, 2019
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As agents, we know that we need to reach out...